Frequently Asked Questions

Credit Cards: What if I don’t want to enter my credit card on line?
Although we use a secure on-line ordering system, we understand some customers prefer not to enter credit card information on line. In this case, you may call the Gourmet Lady shop at 541-547-5252 to place your order. Please note we are a small shop and if we are helping customers you may need to leave a message for a return call. Whether you place your order on line or via the phone, once your order has been charged to your credit card, the information is destroyed.

Gift Wrapping: Do you provide gift wrapping?
Yes. Please select the gift wrapping option you desire on the last page of checkout. There is a small fee for gift wrapping. We are happy to include a gift message with your order whether or not you select the gift wrap feature.

Mail Order Catalog: Do you have a mail order catalog?
No.

Ownership: Who owns iloveginger.com?
The Gourmet Lady, parent company of iloveginger.com, is a minority, woman-owned business.

Recycling: What is your policy about recycling?
We believe in re-using cardboard boxes and packaging material such as Styrofoam “peanuts” and bubble wrap. However, we do not reuse any packaging material which has contained strongly aromatic products, such as garlic. Cardboard and paper which cannot be reused are recycled.

Shipping: How and when will I receive my order?
We use UPS ground service. Your order will be shipped the following business day. You may select faster service for an additional fee. If you desire overnight service, which we cannot guarantee, please call the shop at 541-547-5252 to inquire.

Shipping: Where do you ship?
Orders are shipped within United States only. Sorry, international shipping is not available.

Credit Card: My credit card statement shows a charge to GOURMET LADY. Why?
Gourmet Lady is the parent company of iloveginger.com.

Wasabi: What about the www.ilovewasabi.com website?
This website, dedicated to wasabi products, is under construction!